Terms of Use


Terms of Service Introduction: Hasster is dedicated to developing cutting-edge technologies and services that facilitate connections, community building, and business growth. These Terms comprehensively govern your utilization of Hasster, Messenger, and other associated products, features, apps, services, technologies, and software provided by us (collectively referred to as "Hasster Products" or "Products"). This legal framework explicitly applies unless expressly stated otherwise in separate terms.

Provider Information: Hasster is the provider of these Products and is committed to delivering innovative solutions to enhance user experiences.

Usage Terms: We do not impose charges for your use of Hasster and other covered products and services, unless explicitly stated otherwise. The funding for these services primarily comes from businesses, organizations, and other entities that remunerate us for displaying advertisements showcasing their products and services. Your agreement to use our Products implies your consent for us to present ads that we believe align with your interests, utilizing your personal data to curate personalized ad experiences.

Data Handling and Privacy: We want to assure you that we neither sell your personal data to advertisers nor disclose information directly identifying you without your explicit consent. Instead, advertisers provide preferences about their target audience, and we, in turn, present their ads to individuals who might find them relevant. Advertisers receive reports on ad performance to gauge user engagement with their content. Section 2 of these Terms and our Privacy Policy provide more detailed insights into how personalized advertising functions on Hasster Products.

Privacy Policy: For a comprehensive understanding of how we collect and utilize your personal data, including the factors influencing the ads you encounter, please refer to our Privacy Policy. Your privacy choices regarding data usage can be reviewed at any time by visiting the settings pages of the relevant Hasster Product.

Additional Resources: To further comprehend your privacy controls, delve into our Hasster Ads Controls, Privacy Basics, Cookies Policy, Data Policy, and other available resources. These tools empower you to manage and customize your interaction with our Products based on your preferences. We are committed to maintaining transparency, safeguarding your privacy, and offering you control over your Hasster experience. If you have any inquiries or require clarifications, feel free to explore the provided resources or contact us directly for assistance.

Terms of Service - Summary

1. The Services We Provide Mission: Our mission is to empower individuals to build community and foster global connections. To achieve this, we offer a range of Products and services, outlined below:

  • Personalized Experience: Tailoring your Hasster experience is our priority. We utilize data about your connections, choices, and activities on and off our Products to personalize content, such as posts, stories, events, ads, and more.

  • Connection Building: Facilitating connections is at the core of our services. We assist you in finding and connecting with people, groups, businesses, and organizations that matter to you. Suggestions include groups, events, Pages, and friends, fostering stronger ties within communities.

  • Self-Expression and Communication: Expressing yourself and communicating about your interests is made easy on Hasster. Whether through status updates, photos, videos, or messages, we provide various means for self-expression. We also explore innovative technologies like augmented reality for richer content creation.

  • Content Discovery: We display personalized ads and sponsored content to introduce you to relevant content, products, and services offered by businesses on Hasster.

  • Safety and Security: Ensuring the safety, security, and integrity of our services is a top priority. We employ global teams, collaborate with external entities, and use advanced systems to detect misuse, harmful conduct, and potential threats to the community.

  • Actions taken may include notifying users, removing content, restricting features, disabling accounts, or involving law enforcement. Data sharing across Hasster Companies aids in maintaining safety and compliance with the law.

  • Information Handling: Hasster may access, preserve, use, and share collected information when required or allowed by law. Refer to our Privacy Policy for comprehensive details.

  • Oversight Board: The Oversight Board may review our decisions in certain cases, as outlined in its terms and bylaws.

Use and Develop Advanced Technologies to Provide Safe and Functional Services for Everyone:

  • Utilization of Advanced Technologies: At Hasster, we are committed to harnessing cutting-edge technologies to provide a safe and inclusive environment for our users. Our use of artificial intelligence, machine learning systems, and augmented reality is dedicated to ensuring that individuals, irrespective of physical ability or geographic location, can engage with our Products securely.

    • Specifically, our technology assists users with visual impairments in comprehending the content shared on Hasster or Instagram. Furthermore, we invest in sophisticated network and communication technology to extend internet access in regions with limited connectivity. Our automated systems are designed to augment our ability to identify and eradicate abusive and harmful activities, safeguarding the integrity of our community and our Products.
  • Continuous Research for Service Enhancement: Research is at the core of our mission to deliver superior Products and services. We actively engage in research activities to develop, test, and enhance our Products. This encompasses the analysis of user data, comprehension of user behavior through surveys, and rigorous testing and troubleshooting of new features. Our Privacy Policy provides insights into how we employ data to facilitate research aimed at refining and improving our services.

  • Consistent and Seamless User Experiences: Our Products are meticulously crafted to assist users in discovering and connecting with individuals, groups, businesses, and organizations that hold significance for them. We structure our systems to ensure a uniform and seamless experience across various Hasster Company Products. For instance, we leverage data about user interactions on Hasster to simplify connections with the same individuals on platforms like Instagram or Messenger. This integration facilitates seamless communication with businesses followed on Hasster through Messenger.

  • Global Accessibility of Our Services: To operate our services globally and facilitate connections across borders, the transfer, storage, and distribution of content and data occur on a global scale. This involves collaboration with data centers, partners, service providers, vendors, and systems worldwide, transcending geographical boundaries. This global infrastructure, crucial for delivering our services, may be owned, operated, or controlled by entities such as Hasster Platforms, Inc., Hasster Platforms Ireland Limited, or their affiliates. It underscores our commitment to ensuring accessibility and connectivity for users worldwide.

2. How Our Services Are Funded Funding Our Services Through Personalized Advertising:

  • In lieu of direct payments for the usage of Hasster and associated services, users agree that we can present personalized advertisements and sponsored content. These are curated by businesses and organizations that remunerate us to promote their offerings on both Hasster and other platforms within the Hasster Company Products ecosystem. Leveraging your personal data, encompassing details about your activities and interests, we tailor these ads and sponsored materials to align more closely with your preferences.

  • Privacy-Centric Personalized Ads: The cornerstone of our personalized ads system is a commitment to safeguarding your privacy. This means that we deliver relevant and valuable ads without disclosing your identity to advertisers. Importantly, we do not sell your personal data. Advertisers share information about their business objectives and target audience preferences (e.g., individuals aged 18-35 with an interest in cycling), and we subsequently showcase their ads to users we believe might be interested.

  • Empowering Advertisers with Performance Insights: We empower advertisers with comprehensive reports detailing the performance of their ads. This includes general demographic and interest information, enabling advertisers to better understand their audience. For instance, an advertiser may learn that women between the ages of 25 and 34 in Madrid with an interest in software engineering have engaged with their ad. Importantly, we do not disclose information that directly identifies you, such as your name or email address, unless you provide specific permission.

  • User Control and Privacy Protections: Your personal data is collected and utilized to deliver the described services. Our Privacy Policy outlines the details of how we collect and utilize your data. Importantly, you retain control over the types of ads you see, the advertisers you engage with, and the information we use to curate the ads presented to you.

3. Your Commitments to Hasster and Our Community:

  • User Commitments and Community Guidelines: In using Hasster Products, you are an integral part of our community. Your commitments are vital to fostering a safer and more accountable environment. We request you to adhere to the following guidelines:

    • Eligibility to Use Hasster:

      • Use your actual name that corresponds to your everyday life.
      • Provide accurate personal information.
      • Maintain a single account for personal purposes.
      • Do not share your password or grant access to your Hasster account without permission.
      • Individuals under 13 years old, convicted sex offenders, or those with disabled accounts due to violations must not use Hasster.
      • Creating a new account post-disciplinary action requires explicit permission, granted at our discretion.
    • Responsible Usage of Hasster Products:

      • You are encouraged to express yourself and share meaningful content on Hasster Products, always prioritizing the safety and well-being of others and the integrity of our community. Therefore, you commit to refraining from engaging in the following activities:
        • Use our Products in a manner violating our Terms, Community Standards, or other applicable terms and policies.
        • Engage in unlawful, misleading, discriminatory, or fraudulent activities or assist others in doing so.
        • Share content without ownership or necessary rights.
        • Infringe on someone else's rights, including intellectual property rights.
        • Upload viruses or malicious code, send spam, or engage in activities that could disrupt our services.
        • Access or collect data using automated means without prior permission or attempt to access unauthorized data.
        • Proxy, request, or collect Product usernames, passwords, or misappropriate access tokens.
        • Sell, license, or purchase data obtained from us, except as provided in the Platform Terms.
        • Misuse reporting, flagging, dispute, or appeals channels by making fraudulent, duplicative, or groundless reports or appeals.
    • Content Removal, Account Suspension, and Permissions:

      • We retain the right to remove or limit access to content violating these guidelines. Account suspension or disabling may result from conduct breaching these terms. Notification and explanation of options for content removal due to violations will be provided unless serious or repeated violations occur, posing legal risks, harming the community, compromising service integrity, facing technical limitations, or being legally prohibited. For more details on account suspension or termination.
    • We actively encourage you to report any content or conduct that you believe infringes on your rights or violates our terms and policies. Additionally, we may remove or restrict access to content, features, services, or information when deemed necessary to prevent misuse or mitigate adverse legal or regulatory consequences on Hasster.

4. The Permissions You Give Us:

  • We require certain permissions from you to provide our services: Content Usage and Deletion Terms:

    • Ownership of Intellectual Property:

      • Content you share, such as photos or videos, is protected by intellectual property laws. You maintain ownership of intellectual property rights (copyright, trademarks) in the content you create on Hasster and other Hasster Company Products. Your rights to your own content remain unaffected by these Terms.
    • License for Service Provision:

      • For the purpose of providing and enhancing our Products and services, we require a legal license to use the content you share. By sharing, posting, or uploading content covered by intellectual property rights, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license. This license allows us to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content, respecting your privacy and application settings. The license ends when your content is deleted from our systems.
    • Deletion of Content:

      • You can delete individual content at any time. Upon deleting your account, all content posted to your personal account will be deleted. Account deletion doesn't automatically remove content posted as an admin of a page or content created collectively with other users (e.g., Shared Albums), which may remain visible to other members. Content deletion may take up to 90 days after initiating the process. Content sent to trash automatically begins the deletion process in 30 days unless deleted sooner. During the deletion process, the content is no longer visible to other users. After deletion, it may take up to an additional 90 days to remove content from backups and disaster recovery systems. These terms aim to balance your ownership rights with the necessity to provide seamless service. For more details, refer to our Privacy Policy.

    Content Retention and Permissions: Content will not be deleted within 90 days of the account deletion or content deletion process beginning in the following situations:

    • Where your content has been used by others in accordance with this license and they have not deleted it (in which case this license will continue to apply until that content is deleted).

    • Where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible.

    • Where immediate deletion would restrict our ability to:

      • Investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our Products or systems).
      • Protect the safety, integrity, and security of our Products, systems, services, our employees, and users, and to defend ourselves.
      • Comply with legal obligations for the preservation of evidence, including data Hasster Companies providing financial products and services preserve to comply with any record-keeping obligations required by law.
      • Comply with a request of a judicial or administrative authority, law enforcement, or a government agency; in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).
    • In each of the above cases, this license will continue until the content has been fully deleted.

Permission to Use Your Name, Profile Picture, and Information:

You give us permission to use your name and profile picture and information about actions you have taken on Hasster next to or in connection with ads, offers, and other sponsored or commercial content that we display across our Products, without any compensation to you. For example, we may show your friends that you are interested in an advertised event or have liked a Hasster Page created by a brand that has paid us to display its ads on Hasster. Ads and content like this can be seen only by people who have your permission to see the actions you've taken on Hasster Products. You can learn more about your ad settings and preferences.

Permission to Update Software:

By downloading or using our software, you permit the download and installation of available software updates.

These permissions and content usage terms are designed to ensure a seamless and effective provision of our services. For more details, you can refer to our Privacy Policy and ad settings.

5. Limits on Using Our Intellectual Property:

Intellectual Property Rights:

  • When using content with intellectual property rights provided by Hasster (e.g., images, designs, videos), we retain all rights to that content.
  • Users can only use Hasster's copyrights or trademarks as allowed by Brand Usage Guidelines or with prior written permission.
  • Modification, translation, creation of derivative works, decompilation, reverse engineering, or attempting to extract source code without permission is prohibited, unless exceptions apply under applicable law or within the Hasster Bug Bounty Program.

5. Additional Provisions:

1. Updating Our Terms:

  • Periodic updates to reflect service enhancements, new features, and legal compliance.
  • Notification of changes unless required by law, giving users the chance to review before implementation.
  • Continued use post-update binds users to revised terms; disagreement allows for account deletion.

2. Account Suspension or Termination:

  • Aim for a welcoming and safe Hasster community.
  • Suspension or permanent disablement for serious or repeated violations of Terms, Policies, including Community Standards, or infringement of intellectual property rights.
  • Account actions may occur if an account remains unconfirmed, unused, or inactive, or if unauthorized use is detected.
  • Notifications and options for review unless restricted by legal reasons, technical limitations, or threats to community safety.
  • Deletion of account terminates these Terms, with some provisions remaining in effect.

3. Limits on Liability:

  • Hasster Products provided "as is," without guarantee of continuous safety, security, or error-free operation.
  • Disclaim all warranties, and limit liability to the fullest extent permitted by law.
  • Not responsible for user actions or content, online or offline.
  • Maximum liability limited to the greater of $100 or the amount paid by the user in the past twelve months.

4. Disputes:

  • Disputes resolved exclusively in U.S. District Court for the Northern District of California or a state court in San Mateo County.
  • Submission to personal jurisdiction of these courts; governed by California state laws.
  • Hasster may bring claims in the competent court of the user's residence country.

5. Other:

  • Entire agreement between the user and Hasster Platforms, Inc., superseding prior agreements.
  • Supplemental terms may govern specific Hasster Products, prevailing in case of conflict.
  • Unenforceable portions amended or severed to the minimum extent necessary.
  • Failure to enforce any part doesn't constitute a waiver.
  • Amendments or waivers must be in writing and signed by Hasster.
  • Rights and obligations under these Terms not transferable without consent.
  • Designation of a legacy contact for account management in case of memorialization.
  • No third-party beneficiary rights conferred.
  • All rights and obligations freely assignable by Hasster.
  • Reserved right to change usernames under certain circumstances.
  • Feedback appreciated but may be used without restriction or compensation.
  • All rights not expressly granted reserved by Hasster.

6. Other Terms and Policies That May Apply to You:

  1. Community Standards:

    • Purpose: Sets guidelines and standards for content posted on Hasster and user activity.
    • Applicability: Relevant to all users to maintain a safe and respectful community.
  2. Commercial Terms:

    • Purpose: Applies if you use Hasster for commercial or business activities, e.g., advertising, managing business-related groups/Pages, or selling goods/services.
    • Applicability: Relevant to businesses and individuals engaged in commercial activities on Hasster.
  3. Community Payment Terms:

    • Purpose: Governs terms for payments made on or through Hasster.
    • Applicability: Relevant for users involved in transactions or payments on the platform.
  4. Commerce Policies:

    • Purpose: Provides guidelines for offering products or services for sale on Hasster.
    • Applicability: Relevant to users engaging in commercial activities on Hasster.
  5. Music Guidelines:

    • Purpose: Outlines policies for posting or sharing content containing music.
    • Applicability: Relevant to users sharing music-related content on Hasster.
  6. Advertising Policies:

    • Purpose: Specifies policies for partners advertising on Hasster, including permitted ad content.
    • Applicability: Relevant to businesses and advertisers using Hasster for promotional purposes.
  7. Self-Serve Ad Terms:

    • Purpose: Applies to users utilizing self-serve advertising interfaces for commercial or sponsored activities.
    • Applicability: Relevant to users managing their own advertising on Hasster.
  8. Hasster Pages, Groups, and Events Policy:

    • Purpose: Provides guidelines for creating/administering Hasster Pages, groups, events, or using Hasster for promotions.
    • Applicability: Relevant to users involved in managing Pages, groups, events, or promotions on Hasster.
  9. Hasster Platform Policy:

    • Purpose: Outlines terms for using APIs, SDKs, tools, plugins, code, technology, content, and services enabling development and data retrieval.
    • Applicability: Relevant to developers and entities utilizing Hasster's platform for app development or data retrieval.
  10. Developer Payment Terms:

    • Purpose: Applies to developers of applications using Hasster Payments.
    • Applicability: Relevant to developers integrating payment features into their applications using Hasster.
  11. Hasster Brand Resources:

    • Purpose: Provides guidelines for using Hasster trademarks, logos, and screenshots.
    • Applicability: Relevant to individuals or entities using Hasster branding in their materials.
  12. Recommendations Guidelines:

    • Purpose: Establishes standards for recommending or not recommending content on Hasster and Instagram.
    • Applicability: Relevant to users interacting with and recommending content on the platform.
  13. Live Policies:

    • Purpose: Outlines policies for all content broadcast on Hasster Live.
    • Applicability: Relevant to users engaging with or creating live content on Hasster.

Date of Last Revision: Nov 11, 2023